Call it the best of both worlds. Outsourced IT support with 24/7 access to experts for peace of mind. We provide all clients access to our 24x7 Help Desk Services, manned by a team of trained experts on hand 24 hours a day, 7 days a week. Help Desk Services are essential components of efficient IT operations and accurate recording and processing of end-user service requests in an effective manner is critical. We leave nothing to chance.
We don't like to wait and don't think you should have to. Our priority is giving every client the support they need and to record and process service requests as efficiently as possible. To ensure continuous coverage day and night, all ExterNetworks clients have additional access to our 24x7 Remote Support. Our team of trained experts is on hand 24 hours a day, 7 days a week to provide immediate help and peace of mind.