{"id":758,"date":"2022-07-12T10:25:21","date_gmt":"2022-07-12T10:25:21","guid":{"rendered":"https:\/\/www.extnoc.com\/blog\/?p=758"},"modified":"2026-10-15T13:51:15","modified_gmt":"2026-10-15T13:51:15","slug":"what-does-business-continuity-plan-typically-include","status":"publish","type":"post","link":"https:\/\/www.extnoc.com\/blog\/what-does-business-continuity-plan-typically-include\/","title":{"rendered":"What Does a Business Continuity Plan Typically Include?"},"content":{"rendered":"<p>Did you know that\u00a0<strong>93% of companies\u00a0<\/strong><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><strong>without a business continuity plan<\/strong> that suffer a major data disaster go<\/span>\u00a0out of business within one year? Additionally, 96% of companies with a trusted disaster recovery plan survived such attacks and got back to business almost immediately.<\/p>\n<p>An effective business continuity plan includes contingencies for natural disasters, cyberattacks, or any loss of access to a business&#8217;s critical infrastructure.<\/p>\n<h2>Business Continuity Planning Process<\/h2>\n<p>A business continuity plan is a set of procedures designed to ensure that an organization continues to operate during times of disaster. The purpose of a business continuity plan is to minimize the impact of disasters on operations. Senior management should develop an effective business continuity plan and review it regularly. It includes detailed plans for each critical function within the company.<\/p>\n<p>The steps involved in developing a business continuity plan are:<\/p>\n<ol>\n<li>Identify potential threats to the business.<\/li>\n<li>Determine the risk level associated with each threat.<\/li>\n<li>Develop strategies to mitigate risks.<\/li>\n<li>Implement the mitigation strategy.<\/li>\n<li>Review the plan periodically.<\/li>\n<\/ol>\n<h2>Disaster Recovery Planning<\/h2>\n<p>Disaster recovery planning (DRP) involves creating a plan for recovering an organization\u2019s IT systems and processes in the event of a natural or manmade disaster. DRP provides a framework for identifying and implementing the actions needed to recover the organization\u2019s IT infrastructure.<\/p>\n<p><strong>There are two types of DRPs:<\/strong><\/p>\n<ul>\n<li>Business-continuity plans are designed to protect businesses against catastrophic events beyond their direct control. These include acts of terrorism, severe weather, earthquakes, fires, floods, power outages, etc.<\/li>\n<li>Disaster response plans are used to respond to incidents such as hurricanes, tornadoes, snowstorms, and other emergencies that affect the physical environment.<\/li>\n<\/ul>\n<p>In addition to these two types, there are three levels of DRP:<\/p>\n<ul>\n<li>Level 1: This is the basic level of DRP. It focuses on protecting the data center itself.<\/li>\n<li>Level 2: This level of DRP provides additional protection of the entire enterprise.<\/li>\n<li>Level 3: This level of DR Plan is the most comprehensive one. It covers all aspects of the business, including people, facilities, technology, and supplies.<\/li>\n<\/ul>\n<p><strong>An effective disaster recovery plan must address the following issues:<\/strong><\/p>\n<ul>\n<li>What happens when the disaster occurs?<\/li>\n<li>How does the organization react to the disaster?<\/li>\n<li>What do we do after the disaster?<\/li>\n<li>Who is responsible for what?<\/li>\n<li>When will it happen again?<\/li>\n<li>Is this something I can afford?<\/li>\n<\/ul>\n<h2>Planning For Business Continuity<\/h2>\n<p><a href=\"https:\/\/www.extnoc.com\/learn\/general\/elements-of-disaster-recovery-plan\/\" target=\"_blank\" rel=\"noopener\">Business continuity planning<\/a> is a proactive approach to managing risk. It requires organizations to identify and understand the risks they face, develop appropriate responses, and implement them.<\/p>\n<p>Business continuity planning is not just about having a backup system ready to go; it also means ensuring you have adequate resources to handle any problems that may arise.<\/p>\n<h2>Assessing Threats and Risks<\/h2>\n<p>Your continuity plan should include everything that could attack your business infrastructure to prepare for any event that might negatively impact your operations. The goal is to prevent <a href=\"https:\/\/www.extnoc.com\/blog\/top-7-major-causes-of-it-downtime\/\" target=\"_blank\" rel=\"noopener\">IT downtime<\/a> that would naturally occur from such an attack. The attack can be deliberate or it may be accidental. Intention doesn\u2019t matter but getting the business back in working order is the focus.<\/p>\n<p>Second, you must have a plan to protect important data central to your business. The data may also include sensitive information belonging to your clients and customers. Because your credibility is at stake, you must take time to secure any data that could be used negatively and shut down any vulnerable systems.<\/p>\n<h2>Recovery Time Objectives<\/h2>\n<p>Recovery Time Objectives (RTOs) define how long it takes to recover from a major incident. RTOs are typically expressed in hours, days, weeks, months, years, or decades. Recovery time objectives can also be defined by using different metrics such as number of personnel required, equipment needed, number of facilities needed, etc. The following table shows some examples of recovery time objectives for various incidents.<\/p>\n<h2>Critical Business Functions<\/h2>\n<p>A disaster recovery plan should include all critical business functions such as payroll, human resources, customer service, and finance. The goal is to ensure that these critical business functions continue to operate during a natural disaster or other emergency situation.<\/p>\n<h2>How Do You Conduct a Business Impact Analysis for a Continuity Plan?<\/h2>\n<p>A business impact analysis (BIA) helps organizations identify critical business processes, assess disruption consequences, and determine the resources needed to keep operations running during an emergency. It is an essential step in developing a business continuity plan because it helps businesses prioritize recovery activities and minimize downtime.<\/p>\n<p><strong>Follow these steps to conduct a business impact analysis:<\/strong><\/p>\n<p><strong> Identify Critical Business Processes<\/strong>: List essential activities such as customer support, payroll, finance, IT operations, and order processing. Determine which processes must continue to prevent significant operational or financial losses.<\/p>\n<p><strong> Identify Operational Dependencies<\/strong>: Determine the people, technology, applications, facilities, data, suppliers, and communication systems each critical process relies on. Identify dependencies that could interrupt multiple business functions if they become unavailable.<\/p>\n<p><strong>Assess Potential Risks and Disruptions:<\/strong> Identify threats such as cyberattacks, ransomware, power outages, natural disasters, hardware failures, and supplier disruptions. Evaluate how each event could affect daily operations and service delivery.<\/p>\n<p><strong>Evaluate Business Impacts: <\/strong>Assess the potential financial losses, productivity issues, customer dissatisfaction, regulatory consequences, and reputational damage associated with each disruption. Consider how these impacts increase when an outage continues for several hours or days.<\/p>\n<p><strong> Establish Recovery Priorities:<\/strong> Rank business processes according to their importance and the consequences of downtime. Prioritize functions essential to customer service, revenue generation, security, and regulatory compliance.<\/p>\n<p><strong> Define Recovery Objectives:<\/strong>You should establish a Recovery Time Objective (RTO), which specifies how quickly you should restore a process or system, and a Recovery Point Objective (RPO), which defines the maximum acceptable amount of data loss measured in time.<\/p>\n<p><strong> Identify Required Recovery Resources:<\/strong> Determine the staff, backup systems, alternative work locations, replacement equipment, data backups, and third-party services needed to restore critical operations.<\/p>\n<p><strong>Document the Findings:<\/strong> Record critical processes, dependencies, potential impacts, recovery priorities, and resource requirements in a structured BIA report. Share the findings with relevant stakeholders to support business continuity planning.<\/p>\n<p><strong>Review and Update the Analysis:<\/strong> Reassess the BIA regularly and whenever significant changes occur in business operations, IT infrastructure, staffing, suppliers, or regulatory requirements. Use testing and incident reviews to identify gaps and improve recovery readiness.<\/p>\n<p>By following these steps, organizations can develop a business continuity plan based on their actual operational risks and recovery requirements.<\/p>\n<h3>How can Organizations Improve Business Resilience and Operational Continuity?<\/h3>\n<p>Organizations can improve business resilience and operational continuity by developing a comprehensive resilience plan that identifies potential risks, prioritizes critical business functions, and establishes procedures for responding to disruptions.<\/p>\n<p>They should assess operational dependencies, including IT infrastructure, cloud services, employees, communication systems, and essential business applications. Regular risk assessments, data backups, disaster recovery plans, and employee training help organizations prepare for cyberattacks, natural disasters, power outages, and unexpected service interruptions.<\/p>\n<p>Another key strategy is to strengthen supply chain continuity and measure resilience performance. Organizations should evaluate critical suppliers, identify alternative vendors, and establish contingency plans to minimize disruptions caused by supply chain failures or third-party service outages.<\/p>\n<p>They should also track resilience metrics such as system uptime, recovery time objective (RTO), recovery point objective (RPO), incident response time, and recovery test success rates. Regular continuity exercises and plan reviews help businesses identify weaknesses, improve recovery capabilities, and maintain essential operations during unexpected events.<\/p>\n<h2>What Is Business Continuity Management and Why Is It Important?<\/h2>\n<p>Business continuity management (BCM) is a structured approach that helps organizations prepare for, respond to, and recover from disruptions that may affect their operations. It includes identifying potential risks, assessing their impact on critical business functions, developing recovery strategies, and establishing emergency response procedures. Effective BCM also involves clear governance, defined risk ownership, employee training, and regular testing to ensure that every team understands its responsibilities during a disruption.<\/p>\n<p>BCM helps organizations minimize operational downtime, reduce financial losses, protect critical business data, maintain customer trust, and keep delivering essential services during unexpected events such as cyberattacks, natural disasters, power outages, and IT failures.<\/p>\n<p>It also helps businesses meet regulatory requirements, manage supplier disruptions, and protect their reputation. By assigning risk ownership, reviewing continuity plans, and monitoring performance metrics such as Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs), organizations can identify weaknesses, strengthen resilience, and continuously improve their ability to recover from disruptions.<\/p>\n<h2>What Should a Business Continuity Plan Include to Address Ransomware Attacks?<\/h2>\n<p>A business continuity plan should include specific ransomware response procedures to protect critical data and minimize operational downtime.<\/p>\n<p>Organizations should establish clear incident-response steps, including isolating infected devices and affected network segments, escalating the incident to IT and cybersecurity teams, and identifying the impacted systems and data.<\/p>\n<p>The plan should define incident-management responsibilities, specify alternative ways to maintain essential business operations, and establish communication procedures for notifying employees, customers, management, and relevant authorities when required.<\/p>\n<p>Another important component is maintaining secure, clean backups and validating recovery procedures. Businesses should regularly back up critical data, keep protected or immutable backup copies, and test restoration processes to ensure backups are usable and free from ransomware.<\/p>\n<p>Begin recovery only after you have contained affected systems, investigated the incident, and confirmed they are safe to restore. Organizations should validate system integrity, reset compromised credentials, patch exploited vulnerabilities, and monitor restored systems for suspicious activity.<\/p>\n<p>Regular ransomware simulations, employee awareness training, and business continuity plan reviews help organizations strengthen defenses and recover more effectively from future attacks.<\/p>\n<h2>Benefits Of a Disaster Plan and Recovery Strategies<\/h2>\n<p>The goal of a disaster or business continuity plan is to improve employee responsiveness in situations that might disrupt your business&#8217;s daily operations.<\/p>\n<p>Like preparing for disasters such as tornadoes, earthquakes, or other events that are unpredictable, a disaster plan or business continuity plan requires all members to be on board to make it work efficiently.<\/p>\n<h2>Emergency Management Plan<\/h2>\n<p>Not only should a business have a disaster plan, but they should have the continuity plan outlined succinctly in a place where everyone has access to it. It should be required reading for all executives, employees, and other staff members who work in the facility where the business operates. Also, assign specific jobs and responsibilities to staff members who will handle various actions in an emergency.<\/p>\n<p><strong>Initiate the project:<\/strong>\u00a0<span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">In this stage, you will outline the\u00a0<a href=\"https:\/\/www.extnoc.com\/blog\/why-do-you-need-a-business-continuity-plan\/\" target=\"_blank\" rel=\"noopener\">goal of your business continuity plan<\/a> and decide who will do what and when in\u00a0<\/span>an emergency. You will start the project by considering all the resources you have and how you will store data and take care of the little things that preserve critical data points and other important assets.<\/p>\n<p><strong>Information-gathering phase:<\/strong> In this phase, you will gather information and data relevant to your situation, plan for a possible emergency or disaster, and conduct a business impact analysis and a risk assessment. In other words, during this stage, you look at the worst-case scenario and predict how much downtime you might experience from a disaster such as a cyber-attack, storm outage, or loss of connection that may result in lost files or data.<\/p>\n<p><strong> Planned development: <\/strong>In this stage, you will plan how to carry out your business continuity plan and recover from a possible disaster using all available resources. Your plan could be structured like a pyramid, with business continuity at the top (full operations), risk management below that, and Information Technology recovery near the bottom. You will utilize your server storage and network to serve as a backup strategy so that you will always have your data in the event of such an emergency situation.<\/p>\n<p><strong>Plan testing, maintenance, and updating: <\/strong>In this stage, you will plan and test key aspects of your disaster plan. You may want to back up and make changes to stay current and ensure your plan works at all levels. You need to rehearse an unplanned event and run a drill, much like a fire or tornado drill, to make sure everything works as planned. If you find it lacking, evaluate your plan&#8217;s effectiveness and how it fits areas that need improvement.<\/p>\n<p><strong> Getting back to Normal:<\/strong> Business as usual. Getting back to normal is the goal once you have gotten through the main parts of a disaster or downtime in your business. Disaster recovery is the part of your plan that allows you to get back to a form of normalcy where you can again perform the tasks that run your business.<\/p>\n<p>This may take time, depending on the type of disaster and the amount of damage or loss you experienced. For example, a building fire will take much longer to recover from than a cyberattack your IT team can stop.<\/p>\n<h2>Why Does Your Company Need a BCP?<\/h2>\n<p>A business continuity plan is sometimes referred to as a <a href=\"https:\/\/www.extnoc.com\/learn\/general\/disaster-recovery\" target=\"_blank\" rel=\"noopener\">disaster recovery plan<\/a><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"> because it helps preserve<\/span> critical data and other elements of your business. A good contingency plan ensures downtime is limited to the minimum time needed to get back up and running. Data protection is another key aspect. You must ensure your customers\u2019 data is safe and secure, which usually means storing it in a remote location or a SkyDrive outside the location where the disaster occurred.<\/p>\n<h2>What Does a Business Continuity Plan Typically Include?<\/h2>\n<p>Below are the main aspects of a continuity plan you may want to consider when planning.<\/p>\n<p><strong>Analysis of Potential Threats:<\/strong>\u00a0During your planning phases, it is critical to consider potential threats and build your plan accordingly. For example, in a natural disaster such as a flood or tornado, your physical space might be destroyed. In a power outage, the damage may be minimal or non-existent, but you still have to account for the downtime.<\/p>\n<p><strong>Areas of Responsibility: <\/strong>This is where you establish who will be responsible for what in the event of a shutdown or disaster. Consider your staff&#8217;s talents and where they can be used best. Remember that in a physical disaster, some of your staff might be injured and might not be able to carry out their duties. So you may want to assign additional people to some of these roles.<\/p>\n<p><strong> Emergency Contact Information:<\/strong>\u00a0Keep emergency contact information in several places such as on a removable hard drive, your cell phone, and a Rolodex. That way, no matter what type of disaster strikes, you\u2019ll be able to get to this information in a hurry.<\/p>\n<p><strong>Recovery Teams:<\/strong> Your disaster recovery team should include experts in their fields, including someone in science, communications, security, and personnel. You will need these people as you rebuild your infrastructure after the disaster.<\/p>\n<p><strong>Off-site backup of data: <\/strong>Have a remote copy of your important data, since your physical hard drives may be unrecoverable.<\/p>\n<p><strong>Backup power: <\/strong>Backup power<span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">, such as<a href=\"https:\/\/www.extnoc.com\/managed-ups-services\/\" target=\"_blank\" rel=\"noopener\">\u00a0generators<\/a> and other tools, is<\/span>\u00a0needed to get your electrical system or computers back up and running.<\/p>\n<p><strong>Alternative communications plan: <\/strong>Imagine all possible scenarios and plan how you will continue to communicate if all landline communications devices are down. Cell Phones will still work as long as your service is not interrupted but make sure you keep your battery charged.<\/p>\n<p><strong>Alternate operations site:<\/strong>\u00a0If possible, have an alternate site so you can conduct business operations there if you cannot operate in your main building. Plan for a few months and make sure you could run your central operations from another location if the need arose.<\/p>\n<p><strong>Essential equipment:<\/strong> You should also plan for email, web servers, and other essential equipment required to keep your business running.<\/p>\n<p><strong>Recovery phase:<\/strong>\u00a0During the recovery phase, you need a plan in place to help your business return to normal as soon as possible.<\/p>\n<p>It is important to distinguish between a <a href=\"https:\/\/www.extnoc.com\/blog\/business-continuity-vs-disaster-recovery-plan\/\" target=\"_blank\" rel=\"noopener\">business continuity plan and a disaster plan<\/a>. While they work together, business continuity planning focuses on keeping your business running during a disaster, while the DCP is designed to rebuild your damaged infrastructure afterward.<\/p>\n<p>For help with business continuity planning and disaster plans, <a href=\"https:\/\/www.extnoc.com\/request-pricing\/\" target=\"_blank\" rel=\"noopener\">contact us for more information<\/a>. We can help you prepare for the unexpected.<\/p>\n<h2>Best Solutions: ExterNetworks to The Rescue<\/h2>\n<p>It\u2019s wise to think ahead and we can help. We offer the following services to help you build your unique business continuity plan.<\/p>\n<p><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><a href=\"https:\/\/www.extnoc.com\/it-managed-services\" target=\"_blank\" rel=\"noopener\"><strong>IT Managed Services<\/strong><\/a><strong>\u00a0\u2013<\/strong> Managed services are a strategy that we use to streamline your technical operations to save you money while keeping you focused on the important aspects of your business operations.<\/span><\/p>\n<p><strong>Managed Security Services \u2013<\/strong> Our <a href=\"https:\/\/www.extnoc.com\/it-security-services\/\" target=\"_blank\" rel=\"noopener\">managed security services<\/a> consider every type of threat your business might face. We also use our resources to keep your software up to date at all times. This often deters online threats before they come.<\/p>\n<p><strong>NOC Support \u2013 <\/strong>This service is one of the best ways we protect you from a disaster before it happens. Our team of certified IT experts, engineers, and threat assessment specialists monitors your systems and alerts you to potential threats. We offer routine troubleshooting through <a href=\"https:\/\/www.extnoc.com\/learn\/networking\/what-is-proactive-network-monitoring\/\">proactive network monitoring<\/a>, round-the-clock protection from outside cyberattacks, and more.<\/p>\n<p><strong>Managed Firewall Services \u2013<\/strong> Our <a href=\"https:\/\/www.extnoc.com\/managed-firewall-services\/\" target=\"_blank\" rel=\"noopener\">managed firewall services<\/a> provides a way to deflect possible swarm attacks from outside virus or malware that can infiltrate and knock down your network, causing downtime and loss of revenue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that\u00a093% of companies\u00a0without a business continuity plan that suffer a major data disaster go\u00a0out of business within one year? Additionally, 96% of companies with a trusted disaster recovery plan survived such attacks and got back to business almost immediately. An effective business continuity plan includes contingencies for natural disasters, cyberattacks, or any [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":3924,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Does a Business Continuity Plan Typically Include?<\/title>\n<meta name=\"description\" content=\"Learn about Business continuity plan typically include? and how it is needed to preserve critical data and other elements of a business in case of disaster.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.extnoc.com\/blog\/what-does-business-continuity-plan-typically-include\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Does a Business Continuity Plan Typically Include?\" \/>\n<meta property=\"og:description\" content=\"Learn about Business continuity plan typically include? 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