Services Offered
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Prevent unscheduled downtime
You can’t afford to lose time in IT issues affecting your business teams, and you can’t afford to lose resources trying to sort out an issue that isn’t within your business skill set. Our dispatch management services are at your disposal to fix things promptly and professionally, and free up your people to do what they’re best at.
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Remote Troubleshooting
We can monitor your network remotely 24 hours a day, 7 days a week, and will instantly know if there is anything we should be calling to your attention. Better yet, we’ll often be able to fix any issues from our side, without you needing to wait for someone to show up in person.
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Cloud-based Monitoring Service
An integrated cloud-based service allows us to monitor your network, the devices on it, and all interfaces between the two so we can pinpoint in seconds where any problems may be arising. From anomalous traffic to packet loss to jitter in the network, we’ll spot it and have a solution in place before it becomes a problem.
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Risk Mitigation Reporting
It’s always best in business if you can stop a problem before it happens, and our risk mitigation protocols assist you in this. We’ll identify where a threat may occur, set a plan in place to mitigate its seriousness, and build your defences against future threats. We’ll let you know what’s needed from you, too, so you can be on top of things.
How We Can Help
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Efficient monitoring and management
We will cut downtime and seek to eradicate it entirely by identifying issues on the horizon and neutralizing them promptly.
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Risk mitigation
You can have peace of mind that, whenever an issue is even beginning to form, we’re already alert to the danger and formulating a plan.
24/7 expert monitoring
Any time of night or day, your IT system can be at risk from a range of threats, so we don’t stop checking even when the sun goes down. Your business is protected at all times.
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ISO 27001:2015 Certified
On-Shore Staff
ISO 27001:2015 Certified
On-Shore Staff
KPI & Reporting
ServiceNow Integration
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