{"id":31,"date":"2019-03-28T12:50:29","date_gmt":"2019-03-28T12:50:29","guid":{"rendered":"https:\/\/www.extnoc.com\/network-operations-center\/?page_id=31"},"modified":"2026-10-26T12:11:02","modified_gmt":"2026-10-26T12:11:02","slug":"what-can-noc-monitor","status":"publish","type":"page","link":"https:\/\/www.extnoc.com\/network-operations-center\/what-can-noc-monitor\/","title":{"rendered":"What Can NOC Monitor?"},"content":{"rendered":"<h2><span class=\"ez-toc-section\" id=\"Monitoring_Capability_of_NOC_Services\"><\/span>Monitoring Capability of NOC Services<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The main benefit of outsourcing the activities of a network <a href=\"https:\/\/www.extnoc.com\/blog\/what-is-a-network-operations-center-noc\/\" target=\"_blank\" rel=\"noopener\">operations center<\/a> is the ability to have the majority of operations remotely monitored.<\/p>\n<h3>Variety of Things NOC Services Monitor<\/h3>\n<p>ExterNetworks <a href=\"https:\/\/www.extnoc.com\/network-operations-center\/noc-services\/\" target=\"_blank\" rel=\"noopener\">NOC Services<\/a> will monitor any application or device with an IP address that you request monitoring for, and there are ways to monitor devices without IP addresses. This requires a system from a third party for integration, web URL, transponders and contact closure devices. Synthetic transactions, Windows events, the infrastructure of networks and SNMP traps are what the monitoring is mainly focused on. Distributed antenna systems, femtocells, wireless access points and eMTAs are also among the things that can be remotely monitored.<\/p>\n<div class=\"text-center d-none d-md-block mb-4\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"329\" src=\"https:\/\/extnoc.com\/network-operations-center\/wp-content\/uploads\/2022\/05\/what-can-noc-monitor1-2.jpg\" alt=\"Main Focus of NOC Monitoring\" class=\"aligncenter size-full wp-image-358 img-fluid\" srcset=\"https:\/\/www.extnoc.com\/network-operations-center\/wp-content\/uploads\/2022\/05\/what-can-noc-monitor1-2.jpg 750w, https:\/\/www.extnoc.com\/network-operations-center\/wp-content\/uploads\/2022\/05\/what-can-noc-monitor1-2-300x132.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/>\n<\/div>\n<h3>Main Focus of NOC Monitoring<\/h3>\n<h4>Monitoring the Infrastructure of the Network<\/h4>\n<p>ExterNetworks can monitor both virtual and physical network infrastructures proactively to pinpoint issues before they turn into network outages. Actual user transactions can be simulated to gather data about the things that trigger problems in the network.<\/p>\n<h4>Server Monitoring<\/h4>\n<p>Company\u2019s servers are monitored remotely to ensure that the system is running smoothly and prevent downtime.<\/p>\n<h4>Applications Development<\/h4>\n<p>Developing applications can be expensive and complicated to meet the needs of businesses. ExterNetworks has a proven record of expertise to achieve a consistent result. Strategies have changed for application development as technology has shifted. ExterNetworks is focused on delivering applications that are innovative to business. There are a variety of services available to pick from, and there are models that can be customized to technology and other needs. The entire IT applications and infrastructure can be supported.<\/p>\n<h4>URL Functionality<\/h4>\n<p>Checking for the website\u2019s HTTP 200 return, logging in, transactions on the website, and the results of transactions are validated. ExterNetworks even provides you with the length of time each step took. These steps help to monitor website outages and perform needed maintenance when problems result from actions taken during the use of the website and help to monitor the highest traffic times to ensure servers are prepared to handle the increases.<\/p>\n<h4>Troubleshooting Through Simulated Transactions<\/h4>\n<p>Monitoring that simulates actual users actions is automated to run at scheduled intervals eliminates the changes of input errors by users. The <a href=\"https:\/\/www.extnoc.com\/network-operations-center\/what-is-network-operations-center\/\" target=\"_blank\" rel=\"noopener\">Network Operations Center<\/a> knows the location and time of failed transactions when they are simulated. Efforts at remediation are immediate by the NOC and businesses receive an alert. Data for the analysis of trends and troubleshooting is collected through NOC monitoring that allows for the recreation of customer transactions.<\/p>\n<p>The monitoring of simulated transactions is active instead of passive like it is with transactions from actual users. The data created through the simulated transactions can be used to create analysis over the long term. This analysis helps identify trends in system responses and issues that users experience making it possible to decrease the number of negative experiences for users of the system.<\/p>\n<div class=\"text-center d-none d-md-block mb-4\">\n\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/extnoc.com\/network-operations-center\/wp-content\/uploads\/2022\/05\/what-can-noc-monitor2-2.jpg\" alt=\"Main Focus of NOC Monitoring\" width=\"750\" height=\"329\" class=\"aligncenter size-full wp-image-359\" srcset=\"https:\/\/www.extnoc.com\/network-operations-center\/wp-content\/uploads\/2022\/05\/what-can-noc-monitor2-2.jpg 750w, https:\/\/www.extnoc.com\/network-operations-center\/wp-content\/uploads\/2022\/05\/what-can-noc-monitor2-2-300x132.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/>\n<\/div>\n<h4>Message Logging<\/h4>\n<p>Existing rules are already in place, and engineers customize alerts for these to meet client specifications. The Syslog or standard that is set for logging messages allows software generating messages to be separate from the system for storing them and the reporting and analyzing software. Engineers use the existing rules to customize the settings to the specifications of the clients.<\/p>\n<h4>Events in Windows<\/h4>\n<p>Windows operating systems will forward logs of events to the SIEM or are viewable in a snare console. This makes it easier to track the events and any issues that may have arisen from them in order to fix and prevent them from occurring again in the future.<\/p>\n<h4>SNMP Traps<\/h4>\n<p>These are supported by any device that is monitored. Processing of inbound telemetry is done in real time, and an engine that is rules-based flexible is used to separate noise from important events. You will receive actionable alerts from ExterNetworks instead of false alarms. The ability to distinguish between real events and false alarms means that time is not wasted on things that do not require attention.<\/p>\n<p>Network Operations Center engineers are highly qualified to handle issues immediately and resolve them quickly. The tasks designated to them are handled around the clock because of the 24\/7 availability provided by the network operations center. <a href=\"https:\/\/www.extnoc.com\/cp\/noc-monitoring\/\" target=\"_blank\" rel=\"noopener\">NOC monitoring<\/a> means that everything is handled remotely so that there is no need to hire additional staff on site. The lack of downtime helps to increase customer satisfaction and prevent profit loss.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_does_NOC_Monitoring_Detect_Network_Performance_Problems\"><\/span>How does NOC Monitoring Detect Network Performance Problems?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>NOC monitoring detects network performance problems by continuously tracking traffic patterns, device health, and connectivity across an organization&#8217;s infrastructure. Monitoring tools analyze performance metrics and generate alerts when they identify unusual activity, helping engineers troubleshoot issues before they cause significant service disruptions.<\/p>\n<p><strong>Key metrics monitored by NOC teams include:<\/strong><\/p>\n<ul>\n<li><strong>Bandwidth Utilization:<\/strong> Identifies links approaching capacity limits or experiencing unusually high traffic.<\/li>\n<li><strong>Latency:<\/strong> Measures how long it takes data to travel between network endpoints.<\/li>\n<li><strong>Jitter:<\/strong> Tracks variations in packet arrival times that can affect voice and video communications.<\/li>\n<li><strong>Packet Loss:<\/strong> Detects missing data packets that can slow applications, cause interruptions, or lead to connection failures.<\/li>\n<li><strong>Interface Errors:<\/strong> Identifies CRC errors, dropped packets, and other port-level issues that may indicate faulty cables or hardware.<\/li>\n<li><strong>Network Congestion:<\/strong> Detects overloaded links and traffic bottlenecks that reduce network performance.<\/li>\n<\/ul>\n<p>When a metric exceeds its configured threshold, the NOC generates an alert and investigates the underlying cause. Engineers can analyze traffic trends, check device configurations, and coordinate corrective actions to restore performance and prevent recurring problems.<\/p>\n<h3>What should Businesses Consider when Selecting Managed NOC Monitoring?<\/h3>\n<p>Businesses should evaluate <a href=\"https:\/\/www.extnoc.com\/managed-noc-services\/\">managed NOC monitoring services<\/a> based on their infrastructure requirements, operational goals, and expected service coverage. The provider should support essential assets, including network devices, servers, cloud workloads, applications, and databases. Also confirm whether monitoring is available 24\/7 and whether the service can integrate with existing monitoring platforms and IT management tools.<\/p>\n<p>Alert response times and escalation procedures are critical when selecting a NOC provider. Businesses should understand how quickly alerts are reviewed, how incidents are prioritized, and when issues are escalated to specialized engineers. Reviewing service-level agreements (SLAs), incident reporting, performance dashboards, and regular service reviews helps organizations measure service quality and maintain accountability.<\/p>\n<p>Security and scalability should also influence the decision. Businesses should verify access controls, data protection measures, secure remote access, and audit logging to protect their infrastructure. The provider should accommodate business growth, additional devices, new cloud environments, and changing monitoring requirements without disrupting existing operations.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_does_NOC_Monitoring_Support_SLA_Compliance_and_Reporting\"><\/span>How does NOC Monitoring Support SLA Compliance and Reporting?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>NOC monitoring supports SLA compliance by continuously tracking network availability, system performance, and incident activity against agreed service-level targets. Monitoring tools record uptime, downtime, incident timestamps, and performance metrics, helping businesses verify whether their IT services meet contractual requirements.<\/p>\n<p><strong>NOC teams measure SLA performance using several key indicators:<\/strong><\/p>\n<ul>\n<li><strong>Uptime Calculations: <\/strong>Measure service availability over a defined reporting period.<\/li>\n<li><strong>Incident Timestamps:<\/strong> Record when issues are detected, reported, and resolved.<\/li>\n<li><strong>Response and Resolution Times: <\/strong>Track how quickly engineers acknowledge and fix incidents.<\/li>\n<li><strong>SLA Thresholds:<\/strong> Compare actual performance against agreed availability, latency, and response-time targets.<\/li>\n<li><strong>Escalation Records: <\/strong>Document incident priorities, escalation steps, and communication with responsible teams.<\/li>\n<li><strong>Performance Reports:<\/strong> Provide periodic summaries of availability, recurring issues, SLA breaches, and service improvements.<\/li>\n<\/ul>\n<p>These records help organizations identify performance gaps, investigate SLA violations, and improve service reliability. Regular reporting also increases transparency between businesses and managed service providers, supports accountability, and informs decisions about infrastructure improvements.<\/p>\n<h3>How do NOC Teams Monitor APIs and Third-party Service Dependencies?<\/h3>\n<p>NOC teams monitor APIs and third-party service dependencies to ensure applications communicate reliably and business services remain available. They use monitoring tools to check API endpoints, measure response times, identify failed requests, and detect disruptions in external services such as payment gateways, cloud platforms, and authentication providers.<\/p>\n<p><strong>Key monitoring practices include:<\/strong><\/p>\n<ul>\n<li><strong>API Availability Checks: <\/strong>Verify that API endpoints are reachable and return expected status codes.<\/li>\n<li><strong>Response-Time Validation: <\/strong>Track API latency, timeout errors, and response consistency to spot performance issues.<\/li>\n<li><strong>Synthetic Requests: <\/strong>Send automated test requests on a schedule to simulate application interactions and detect failures.<\/li>\n<li><strong>Dependency Monitoring:<\/strong> Map connections between applications, databases, APIs, and external services to identify the source of disruptions.<\/li>\n<li><strong>Third-Party Service Alerts: <\/strong>Monitor provider status notifications, service health updates, and error rates to identify external outages.<\/li>\n<li><strong>Incident Escalation: <\/strong>Alert responsible teams when API failures or dependency issues affect critical business applications.<\/li>\n<\/ul>\n<p>By combining automated checks, centralized dashboards, and alerting workflows, NOC teams can identify service disruptions earlier and coordinate troubleshooting with internal teams or third-party providers. This approach reduces downtime and maintains application reliability.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Monitoring Capability of NOC Services The main benefit of outsourcing the activities of a network operations center is the ability to have the majority of operations remotely monitored. Variety of Things NOC Services Monitor ExterNetworks NOC Services will monitor any application or device with an IP address that you request monitoring for, and there are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Can Your NOC Services Monitor? | ExterNetworks<\/title>\n<meta name=\"description\" content=\"The monitoring capability of NOC Services is to oversee thousands of networks remotely and fix any issues immediately to avoid any uninterrupted operation!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.extnoc.com\/network-operations-center\/what-can-noc-monitor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Can Your NOC Services Monitor? 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