Questions? Call Us

(732) 624-1900

Call Us: (732) 624-1900

Managed Dispatch Services

Our Managed Dispatch Services are at your disposal to prevent an IT issue from becoming critical, and to take the strain off of your dedicated onsite teams. We provide the resources you need to make sure that you’re devoting all the time necessary to your own specialities rather than firefighting IT issues.

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Services Offered

Prevent unscheduled downtime

You can’t afford to lose time in IT issues affecting your business teams, and you can’t afford to lose resources trying to sort out an issue that isn’t within your business skill set. Our dispatch management services are at your disposal to fix things promptly and professionally, and free up your people to do what they’re best at.
Remote Troubleshooting

We can monitor your network remotely 24 hours a day, 7 days a week, and will instantly know if there is anything we should be calling to your attention. Better yet, we’ll often be able to fix any issues from our side, without you needing to wait for someone to show up in person.
Cloud-based Monitoring Service

An integrated cloud-based service allows us to monitor your network, the devices on it, and all interfaces between the two so we can pinpoint in seconds where any problems may be arising. From anomalous traffic to packet loss to jitter in the network, we’ll spot it and have a solution in place before it becomes a problem.
Risk Mitigation Reporting

It’s always best in business if you can stop a problem before it happens, and our risk mitigation protocols assist you in this. We’ll identify where a threat may occur, set a plan in place to mitigate its seriousness, and build your defences against future threats. We’ll let you know what’s needed from you, too, so you can be on top of things.

How We Can Help

Efficient monitoring and management

We will cut downtime and seek to eradicate it entirely by identifying issues on the horizon and neutralizing them promptly.
Risk mitigation

You can have peace of mind that, whenever an issue is even beginning to form, we’re already alert to the danger and formulating a plan.
24/7 expert monitoring

Any time of night or day, your IT system can be at risk from a range of threats, so we don’t stop checking even when the sun goes down. Your business is protected at all times.

Externetworks Managed Services will help you

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ISO 27001:2015 Certified

On-Shore Staff

Questions? Call Us

Call Us: (732) 624-1900

Managed Dispatch Services

Services Offered

Prevent unscheduled downtime

Remote Troubleshooting

Cloud-based Monitoring Service

Risk Mitigation Reporting

How We Can Help

Efficient monitoring and management

Risk mitigation