Complete Network Monitoring Services

Network Monitoring

With our expert monitoring, we keep your network up and running both day and night. Our team works with you to prevent costly downtime.

Managed Routers

We’ll maintain and diagnose any problems, update configurations as you need

Managed Wireless

We’ll monitor your HQ and any alternative work-site Wi-Fi networks

Managed Voice

We’ll monitor and support your remote voice applications

Managed Servers

Don’t worry about server troubleshooting/rebooting as we’ll mange remotely for you

Managed Switches

We’ll remotely monitor on-site switches for you and provide any reconfiguration services to support your remote work force

Let us Protect Your Network – We’ll Keep Your Critical Network Running

We do this by working closely with you to develop a custom solution based upon your unique needs, working hand-in-hand we’ll create runbooks to document procedures we’ll take in the event of an issue. Many times, we won’t even need to call – you can relax!

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Network Monitoring Metrics that Matter

  • Alerts & performance checks
  • Security monitoring
  • Windows, Mac, and Linux compatibility
  • Network performance monitoring
  • Mobile device monitoring
  • Virtual machine monitoring
  • Automation and bulk actions
  • Customize scripts to meet specific device-type needs
  • Improve uptime with proactive alerts and self-healing

Incident Management and Alerting

  • We trigger this process to restore normal service operations as quickly as possible, minimizing any adverse impact on business
    operations or the user
  • The process includes incident identification, incident logging,
    investigation and diagnosis, assignment or escalation, business communication, resolution and closure
  • SLA based problem resolution per your needs
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Event Monitoring and Management

  • Custom Dashboard per your needs for Event Monitoring and Network Health
  • Determine the appropriate control action for events, and ensure these are communicated to the appropriate functions
  • Provide the trigger, or entry point, for the execution of many service operation processes, and operations management
    activities

Join Other Leading Companies Who Trust ExterNetworks.

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