Call it the best of both worlds. Outsourced NOC Service with 24/7 access to experts for peace of mind. We provide all clients access to our 24x7 Help Desk Services, manned by a team of trained experts on hand 24 hours a day, 7 days a week. Help Desk Services are essential components of efficient IT operations and accurate recording and processing of end-user service requests in an effective manner is critical. We leave nothing to chance.
We don't like to wait and don't think you should too. Our priority is giving every client the support they need by recording and process service requests as efficiently as possible. To ensure continuous coverage day and night, all ExterNetworks clients have additional access to our 24x7 Remote Support. Our team of trained experts is on hand 24 hours a day, 7 days a week to provide immediate help and peace of mind.
At ExterNetworks, NOC engineers will be supervising and trouble-shooting your network sans breaks, so there is no chance of disruption. We ensure you experience no network shutdowns, effectively saving you from massive losses.
With ExterNetworks as your MSP, you have the peace of mind of having expert NOC engineers working 24/7 and 365 days a year, ensuring your network has the best uptime and performance.
Our scalable NOC services ensure you have a network uptime better than your competition, with cutting-edge Artificial Intelligence system aiding our NOC engineers in quickest problem detection.
The outsourced NOC services will make sure you have expert hands supporting your NOC monitoring and remediation needs. And all of this for no extra time at your cost.
Our active scanning of each new devices ensures your NOC is always secured from rogue devices. Our NOC utilizes the latest monitoring tools to detect, diagnose and remediate any network performance issues.
ExterNetworks offers detailed network infrastructure reports, so your network managers can keep track of network performance and latest information on the health of your network hardware and software.
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