Managed Services

Why Do Business Opt For Managed Services?

Why Do Business Opt For Managed Services?

Do you outsource? Outsourcing is among the most important methods of achieving success for a business of any size. Knowing when to delegate your work to someone, who is a true expert, could put you ahead of the competition.

The global market size of outsourced services has grown substantially over the past years. More and more business owners realize how beneficial it is to use managed services rather than hiring an in-house team.

If you are still wondering if you should outsource, the answer is likely to be “yes”. This article could help you make the right decision while answering some of your questions about managed services.

1. Cost Efficiency

The top reason for outsourcing named by 57% of surveyed business owners is cost-efficiency. By opting for expert managed services, you can save on hiring a variety of specialists. An in-house team may seem to be an excellent choice for some projects, but the costs are high.

If you need experts for just one project or on an “on-demand” basis, paying them monthly salaries are inefficient. Meanwhile, a contract with managed services is much less costly. You can choose different payment plans according to your needs.

2. Ability to Focus On Important Points

More often than not, employees in small companies have numerous responsibilities. This is often the case with IT-related matters. Since many people have at least some knowledge about computers, anti-viruses, and software updates, business owners try to save on hiring IT professionals.

As a result, workers whose main responsibilities don’t have anything to do with IT affairs, end up focusing on something they have little knowledge about. Thus, they fail to execute the core responsibilities timely.

According to experts from Toronto managed IT company, PreciseIT, they often have to rectify numerous problems caused by non-experts trying to replace an IT team.

Outsourcing services can help your employees focus on what they do best.

3. Capacity Matters

Small business owners often try to save on rent, choosing to work in small offices. Such facilities can’t house large teams. Sometimes, it’s cheaper to outsource some of your responsibilities to other companies than rent an office suitable to house extra specialists.

Outsourcing can keep a small business afloat by cutting costs on the rent.

4. Better Service Quality

Many companies require high-quality consultations, advice, and assistance for some of their projects. If you feel as if your in-house team doesn’t have the expertise to do the above, the quality of your services may suffer.

By opting for managed services, you can get the necessary advice and improve the quality of your products. Since customer satisfaction is the key to the company’s success, it’s vital to do everything possible to achieve it, even if it means admitting that your workers lack certain skills and choosing to delegate some of their responsibilities.

Even if you have top-notch experts on your staff, they may not always have enough time to complete sizeable projects. You can delegate some of their responsibilities to a managed service provider.

5. Business Growth

When your business is growing, you need new experts and more employees. Searching for the right professionals to join your team may be tough and time-consuming. Meanwhile, waiting for the person to appear could mean delaying your development efforts and hindering the service quality.

By opting for managed services, you can take advantage of a sufficient number of experts to keep your business functioning while you are looking for new team members.

6. Round the Clock Services

Companies that offer managed services, such as IT, often have round-the-clock assistance options. While you would have to pay high rates to employees during the off-hours, the rate is much lower if you choose managed services.

You can have peace of mind, knowing that true experts are monitoring the work process 24/7. Meanwhile, your budget doesn’t suffer.

Managed service providers help you save a formidable amount of time on numerous tasks by completing them during the off hours.

7. Access To Numerous Experts

Sometimes all you lack to go forward with an important project is an opinion of an expert. By signing a contract with a managed service provider, you can get access to the best experts in their field without actually hiring them.

Managed service providers often work with a huge variety of experts to offer you consultations you need at any time.

8. Better Business Environment

The ability to outsource the necessary tasks to the right people improves the overall business environment. It doesn’t just help you achieve your business goals but also improves the satisfaction of your workers, who don’t have to spend their free time on tasks, which are out of their expertise.

Many business owners note an improvement in the business environment when they have easy access to the right experts.

Final Thoughts

Business owners from all over the world are taking advantage of managed services, from office cleaning to software development. The ability to delegate important tasks to true experts without paying them full salaries is priceless.

Managed services save you time and money while improving the quality of your services. Business owners, who use managed services regularly, report an improvement in the overall business environment and new opportunities for development.

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About Gary McCauley

Gary McCauley is responsible for management and sales of ExterNetworks National Accounts. He has over 20 years of experience in providing technology services to the channel and providing insights and trends to help business decision makers implement sound strategies.

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